As a professional driver, you work daily on poorly maintained and overcrowded roads and highways. You often encounter other motorists who lack common courtesy, are distracted, or are compromised in some other way.
These behaviors are a breeding ground for aggressive driving. According to the Commercial Vehicle Safety Alliance, aggressive driving is defined as any unsafe driving behavior performed deliberately and with ill intention or disregard for safety.
When you are confronted with an aggressive driver or road rage, how should you respond?
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